Case Progress
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Assessment Received
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GreenWave Review
✓
Booking
✓
Engineer Visit
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Report Ready
Pre-Visit
Health Indicators
These indicators are based only on your assessment answers. Your GreenWave engineer will confirm the actual system condition using measured readings, controller settings, and manufacturer guidance during the visit.
Recommended by GreenWave
Your Visit Package
Indicative Recommendation
GreenWave Performance Service
From €329 incl. VAT
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This is not yet a formal quote. GreenWave will review the job, location and delivery options before booking opens.
🔒 Booking is locked until GreenWave issues your quote.
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The GreenWave Difference
What Happens During a Visit
Evidence-Based Checks
We record system readings before making any changes — flow temperature, return temperature, pressure, DHW temperature, and controller settings.
Manufacturer-Guided
GreenWave uses verified manufacturer guidance when reviewing heat pump settings — not guesswork or generic rules.
Before / After Report
Your report shows what was found, what was changed, what still needs attention, and what to monitor going forward.
Controller User Guide
Your report includes a plain-English guide showing how to use your specific controller after the visit.
GreenWave Review
Booking Opens After Your Quote
Your assessment is being reviewed
We will confirm the correct scope, price and service arrangement before you can request an appointment.
After You Request
What Happens Next
Before Your Visit
Prepare for Your Engineer
- The engineer can access the outdoor unit.
- The engineer can access the indoor unit, cylinder, or plant area.
- The controller is accessible — don't lock the smart panel if possible.
- If there's an active fault code, leave it visible. Don't reset it before the visit.
- Please do not repeatedly restart the system in the days before the visit.
- Pets are secured if needed.
- Someone is available to explain the reported issue on the day.
- Have any previous service records available if possible.
Your Report
GreenWave Report
Your Report Appears Here
Your GreenWave report will be ready after your engineer completes the visit. It includes before/after readings, findings, actions taken, and a controller guide.
System Health
Summary
Summary
Before / After
Readings
Readings
Findings &
Actions
Actions
Engineer
Note
Note
Controller
Guide
Guide
Download
PDF
✓ REPORT READY